Refunds & Returns

Our refund or return / exchange process for any online purchases will be under following general guidance’s:

 

  • You should intimate us within 3 days of receiving the product(s).
  • You should be in a position to provide the proof of purchase such as invoice copy and payment details.
  • The product should not be used.
  • The product is returned in its original packaging and in good condition.
  • Product will be replaced if the product is damaged or faulty or if it is the wrong item that was sent. If the same product is not available in stock, you have the choice of selecting other product of same value. The cost of shipping will be borne by us.
  • Products will not be exchanged or refunded due to wrong ordering and customers should check before placing an order.

 

Refunds are typically done on a case-by-case manner.

 

Should you wish to arrange a return or refund please contact Anugrah Books on +91 79 27700576 during business hours (Monday - Friday, 1100 to 1700 hrs)

 

All returns must be shipped to

PraiseCart.in
Anugrah Books
105 Vithal Exotica, First Floor
Above Indian Bank
Behind 4 D Square Mall
Motera, Ahmedabad 380005
Gujarat - India

 

Customer satisfaction is important to us. If you have any questions regarding our policy or have special circumstances, please contact us via praisecart@gmail.com before placing the order.